Dennis Gerger was very professional and made us feel welcomed. He was responsive via text and took time to listen to our input. The Finance guy Robert was a little dry and didn't really converse too much. Overall no issues and we knew what we wanted. I'd definitely work with them again.
Went to El Cajon Kia first and was trying to get a walk in oil change. They were somewhat rude so I drove to Kearny Mesa and they got me right in. Will be coming here now even though it’s out of the way. Great customer service, better price. My service advisor was Max Scott he was beyond professional.
Sasha was very attentive
Had my oil change/tire rotation and everyone was very helpful and professional. Very good experience.
Max is the best service adviser I have dealt with at any dealership. All personnel here are friendly and helpful.
David Garita was so kind and helpful with throughout the test drive and buying process. He answered all of my questions, researched all of the specs I was looking for in my car, and never pressured me into anything I wasn't interested it. The facility was clean, everyone was very nice and greeted me when I arrived, and the paperwork was efficient.
Elena was great and kept me informed throughout the process.
Lucas Crandall, service advisor, provided excellent customer service. I highly recommend Kearny Mesa Ford for your customer needs. I will continue to service all our vehicles with them. Thank you Kearny Mesa Ford.
Turned in my lease the other day after 3-years and the process was seamless. Alex Corona took back the car no questions asked and with no pressure to put me in another car. He's not exactly warm and friendly; in fact, he barely said a word lol. But honestly it was a refreshing switch from some of the lot lizards at other dealerships. While I was waiting for Adam, sales associate Ben was very friendly and interactive. He did offer assistance, but again no pressure. The receptionist (petite Asian girl) was friendly and upbeat. All in all a great experience. ...
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