Proud Member of the Sunroad Automotive Group based in San Diego. Sunroad Automotive is a subsidiary of Sunroad Enterprises, one of the largest private employers in San Diego with close to 1000 team members. Learn More about our dealership today!
I am giving my 5 STARS to Johnny in KIA Service. He is patient, understanding and very helpful. He has provided me with that extra individualized level of service and care that makes my day and is so appreciated. Thank you for everything Johnny. See you in 5000 miles!
Very friendly and honest. Willing to help and answer all questions. Had a great experience.
This is my preferred Kia service department. The customer service is excellent. I appreciate the effort they make.
Johnny Gutierrez is an amazing service advisor. He was able to fix everything that Chula Vista Kia didnāt do on my EV6 that was supposedly a certified pre-owned vehicle which I purchased from them. He was able to align the door and perform the service that should have been done prior to being sold as a CPO vehicle. Highly recommend Kearny Mesa Kia specially when they fixed the issues from another dealership. Again excellent service.
It took 5 full working days to install an ordinary battery. I made an appointment for 9:am Monday and car was finished Friday at 4:30pm. The service department did NOT contact me even once to tell me anything until I went there in person on Thursday at noon to find out what was happening. Truly terrible service. And they charged $200 to āDiagnoseā the dead battery and $400 for the battery. The service technicians and service representatives are obviously overwhelmed by the volume of customers. The dealership is extremely happy with their profits, at the expense of their customers. I will drive to ... Read More DealerRater - May 12, 2025
This dealership always comes through for me. I am consistently treated with courtesy and they take the time to explain what is needed without any hint of condescension. Johnny was my service rep recently and I give him 10 stars.
Organized professional efficient Virginia the service advisor was wonderful! Thank you for the great customer service!
I worked with Ruben my sales rep and his sales manager Mike.. I've done multiple transactions with them truly great individuals, Great service and always accommodating. I recommend Kia and Ford of Kearny Mesa always a pleasure
As always expected perfect service from megsn m and the kmk staff. Will be returning
Great place to buy a car, these guys are friendly and fast. We love our new car!
I love my advisor Donovan ! He is the absolute best ! He got my car serviced quickly and even had my car dropped off to me at my job ! I highly appreciate your service and have definitely recommended this dealership to all Of my friends that own a Kia.
Excellent service provided by Johnny. He kept me updated via phone and text throughout the service of my car
Sean took great care of us and the service was great! My only concern was when we arrived no one came out for at least 10 minutes after my appointment time. They used to always come right out. Hopefully this dealership isnāt going to change their customer service. We have been going to this dealership for over 10 years
I took my Kia soul in for what turned out to be several recall repairs. I decided to wait for it. While I was waiting, I got several text messages from various departments of the dealership. These were not all about the service they were doing on my car, so it got a little confusing.
Eventually, it became clear that there was one person in the service department, who was āin chargeā of my car. I went to meet with her to discuss the list of recommended services that were beyond the recall repairs. This came about from the whole ... Read More DealerRater - Apr 25, 2025
Making an appointment on website is convenient and efficient. Johnny is amazing and professional, very understanding and helpful!
Good knowledgeable about getting the best Deals and Also getting the very best best rates
Found the vehicle I liked online. Received a call from Mela. Met with Mela at the dealership, checked out the vehicle, ran some numbers, spoke with her Manager bout the numbers & then was in & out of the Finance Department in no time. Great Customer Service. I love my Kia Soul!!
We had a great experience buying from Kearny Mesa Kia. Tyler was very kind and helpful. We got a good deal on our new Kia Sportage Hybrid EX.
Good service and prompt communication. The lounge was great for remote work while waiting. Kudos!
Very courteous and professional service. We have used this dealer sny times and have always been pleased with the way we have been treated.
Great staff nice and clean lounge area where you can wait while the car gets serviced.
Their service was affordable, quick, and efficient! Thanks Ford and Kia Kearny Mesa! Appreciate it!
Mr. Daniel Park is easy going, a veteran and hands down the best car salesman I've had in over 10 years. Exceeded my wants and needs and helped create a plan along with Sergio to find the perfect fit. If you're in the beginning phase of purchasing a vehicle ask for Daniel Park. 100 out of 10 recommend.
Super friendly folks in the service department. Special shout out to Abraham, who did everything he could to get my car back to me ASAP. He was very good at keeping me updated on the progress of the job, and handled the rental car beautifully. Thanks, Abraham!
Excellent car buying experience! Very low-pressure sales with very helpful explanations about the car and features. The bottom line is that they said they would beat my best price (I price-shopped 12 dealerships for the identical car). I came back with my best price and they beat it!
My service advisor Ms Wood was very helpful in scheduling my appointment and completed the service as promised.
Tim Taylor understood what I was looking for and helped me get what I wanted. Great service!
Overall all staff was courtesy and helpful.I really appreciate Vanessa West, she was the sweetest! Everything was great except a very poor wash job on the car. I would rate it at a 3 if they even washed it. There was black dust on the wheels and other debris on the car and windows.
Helpful and attentive staff helped us find and purchase a new car, answering all of our questions along the way.
I was very excited to finally get the failing Nightfall trim on my 2021 KIA Telluride replaced. Iāve been waiting since July 2024. My car looks like itās brand new now! Iām very happy and Shawn was great to work with there at Kearny Mesa KIA.
Donny and Megan, service advisors, were extremely helpful and got my car done within my available time. Only downside was I sat in the lineup of cars for over 15 minutes in the rain, and I had an appointment! But since no one came to help me I finally walked inside to the service counter and asked for help. Thatās not good customer service!
Friendly and prompt service. All work laid out and explained before service is done and always done on time. Terrific team.
Absolutely amazing experience! Buying car at Kearny Mesa Kia is always easy and professional! It's my 2nd car from this dealership. Both times I got professional service from sales representative - Tach Durdiev. Thank you very much I love my new Kia Sportage! It's always a pleasure doing business with you!
I had a fantastic experience at Kearny Mesa Kia, Tach was incredibly patient, taking the time to show me a variety of options that fit both my price range and style preferences. He truly went the extra mile, letting me test drive several cars and working through the numbers until I found the perfect fit. Thanks to his dedication, I drove off with my new car last night!
Mani was also very kind and professional throughout the process, making everything smooth and pleasant. And Paulina, who was so friendly and knowledgeable when explaining all the carās featuresāit made ... Read More DealerRater - Mar 30, 2025
Very quick and easy deal got my new car in less than 2 hours and everything went great
Check in process was easy. All were professional. Vehicle was returned in a quick time
Fair negotiation and best pricing I could find. Friendly, non-hostile, and blunt conversations from the start of the process.
Good service at KIA Kearney Mesa. Megan was outstanding. Very informative about the service my car needed.
They were quick and courteous. Meghan is awesome to work with. The waiting lounge is nice and they offer free bottled water.
Johnny was super helpful and communicated extremely well. Every step of the process was streamlined and whenever something came up during service I was promptly notified. Car was also ready sooner than expected.
He was very friendly, helpful and had a wonderful personality. š SIMPLY THE BEST! Would recommend 100%%%%
This Dealership is amazing. Everyone that Iāve encountered has been professional and really helpful. I highly recommend
Great service consultant very helpful and knowledgeable let me know what was going on at all times Good service
Setting up appointment is perfect. Taking care of dropping and picking up through Lyft service is amazing. Timely service and timely quality and respectful for customer time.
It was an exceptional experience! Salesman were patient and not pushy. I would definitely recommend others to visit if they are in the area.
I bought my daughter a new Kia suv from this dealer last August. She took the vehicle to the service department for its first oil change. The service advisor tried to āupsaleā her on an oil,coolant,and fuel additive for over $100, on a new vehicle! She declined after speaking to me. Met with Jeremy the service manager. We agreed to disagree on the service advisors recommendation. I would not recommend this dealership for purchase nor service. Only warranty repairs.
Johnny in Service did a great job handling my maintenance and recall issues. He communicated well and made sure I was taken care of the whole way.
Efficient and effective. Communicated well. Informed me of all issues. Provided a clear understanding of all work done.
This was a great no hassle buying experience and Clement was great, i recommend buying here
My car buying experience with Kia Ford Kearney Mesa was exceptional. There was no pressure and the sales person was knowledgeable and very helpful
Services are fast and thorough. Fixed a punctured tire on the same day. No hassle. Great service. Lounge offers free drinks, assorted coffee drinks.
Car repair was completed much sooner than expected. Service rep Donavan was the true professional completly satisfied!
I bought my 2023 Kia Sportage PHEV from Kearny Mesa Kia and have been going there for maintenance ever since. The purchase was great and the service department is amazing, highly recommend.
The dealership is only as good as the employees. Donovan in service is an example of an excellent employee.
When I purchased my Kia I was told that there would be certain discounts, but I had to have them redo the contract because those discounts were not added. Then there was a safety recall and I drove over two hours to have it taken care of along with the first servicing (8000 miles). I was told it would take 2 or more. Since I drove over two hours to get there I decided to wait the 2 + hours in the lobby. After well over four hours I had to find them to ask where my car was. With some excuses they told ... Read More DealerRater - Feb 26, 2025
I purchase my car at this dealership, and usually bring my car in for maintenance because my job is near by.
I have only utilized this dealership for General maintenance, but I have never had an issue 10 out of 10 on each visit, communication, and ease of scheduling.
Vanessa in service was very helpful and accommodating, and was on top of things, she kept me informed of all the changes and recommendations I need for my car
Vanessa was incredibly helpful! She was honest and patient with me, working out the details of what needed to be done and what could wait on my car.
Terrible service experience. Had to put $3000 down for an $800 part that took a month to arrive. Called 3 times for ETA on the part and never got a call back. Finally had to call sales to speak to a real person.
Nick one of service specialists was so kind and helpful and great I give him excellent marks as well as those who made the process easy
Great answer excellent service. Friendly and happy with my car service thank you so much did not have to wait long and checked on me
Great service and I really enjoyed the attention to detail when I arrived. The service team is wonderful
I was serviced by Donovan, and he was incredibly helpful, and accommodating to get my services for my vehicle taken care of.
They have really good customer service and got all the services done in a timely manner.
Great customer service I appreciated the Lyft ride over to UTC mall. Everyone was professional and polite.
I did receive a follow up text saying that I didnāt show up for my appointment. I donāt know what thatās all about but I was there.
Thank you again for taking care of my 2021 Kia. I just went in for a routine oil change and tire rotation.
I always appreciate getting the reminders that I need to bring my car in for routine services. Kearny Mesa Kia Ford has always gone above the bar for me. I live closer ... Read More DealerRater - Jan 19, 2025
I had a vehicle pick up for a oil change at 930, driver was super nice and friendly. My biggest disappointment was the time it took for a oil change, and being told after 4pm they are unable to drop my car back. It was picked up at my job and I was offered a lyft ride there, but I shouldn't have had to get a ride or wait till the end of my shift to get my car. Lack of communication was the worse customer service. I should have been informed if a ride was being was needed. That ... Read More DealerRater - Jan 18, 2025
Car is great, salesman was wonderful, but the finance manager was one of the rudest, condescending, and conceited pieces of xxxx that I will never buy from this place again! Manny Lopez shouldnāt be allowed to work with customers! A disgraceful, despicable human!
Donavan did a great job and had my car back to me at the time he said
Clemente was the best salesman ever- also grateful for Timās help in working out the deal. Russ was transparent and honest about my potential trade in. I will highly recommend this dealership and the team!
I went recently for oil change, tire rotation, and multi point inspection. I was satisfied with my visit.
Ernie I such a passionate and caring person. He made us feel so special and cared for.
people here are rude even the managers but my salesman was cool forgot his name straight to the point.
Quick and free update service. Plus they washed my car. I find these to be good people.
My husband and I came in with the mindset that the experience would not be pleasant,. We were pleasantly surprised on how friendly helpful and painless the process was. We would recommend this dealership to all.
Very patient and helpfully staff! I knew the car I wanted, but this was my first time seeing it in person, so was very unsure about the trim and color/interior. The staff was very helpful and showed me several models until I found the exact one I fell I. Love with. Would definitely recommend!
Vanessa in the service was awesome. I had battery issue and they were able to resolve it and get me on my way
What started off as a -1 star experience (Ex: no contact/repair from Service Provider; rude email reply from Director, etc), was greatly saved by their Service Manager, Jeremy Farminer. HE met my situ with kindness and understanding. Promote him! Thanks, Jeremy! ****
Gave us the deal we wanted and the price for our trade the we wanted too
We were very pleased with Megan! She was super nice & explained exactly what was done to my car & kept in touch via text during the process!
Do not try to sell your car back to Kearny Mesa Kia. They will bait and switch you. I had taken my car in for service and they offered to purchase it after the service was completed. They inspected the vehicle and made an offer which was then negotiated and I accepted. Few days later I take the car in to complete the sale and they offered me 2k less than what they originally offered me. I would understand if they didnāt inspect the car and found something but this was a vehicle that was in their possession and ... Read More DealerRater - Oct 5, 2024
Poor execution with the agreed terms of my lease, lack of response after multiple messages left for the finance department. If you lease a car with them be prepared to help them do their job.
I dropped off my vehicle on 7/20/24 for service. I was told that they will try to assess the vehicle that day if not Monday, 7/22 they will look at it. 7/22 I sent text messages and called and no response. I went to the dealership during my lunch and was informed a technician was assigned to my vehicle and they will give me a call with an update. I never received a call, 7/23 I 've called numerous times, sent numerous text messages and still no response. I have no idea what is going on with my vehicle, I am frustrated and upset. ... Read More DealerRater - Jul 24, 2024
It was just horrifyng to see my car has been sitting in the for 8 weeks and nothing was done. At the same time, I went there 4 times within a 7 week period and I was not able to pick up my car. First of all, my first service quit 5 days after I dropped off my car in late May. First, I was never informed of any updates on the repairs from him after he quitted. I went into the dealar 3 times in the first week and my car was still not ready. Then I was assigned to another service manager who ... Read More DealerRater - Jul 19, 2024
This place is a mess.
We stayed at the dealership until 10 pm to sign our lease, only to find out a week later that it wasn't actually signed. We were out of town when we got a text to resign electronically, but the link expired before we could use it. A few days later, we got a notice that our lease was canceled and the car would be taken back. The finance person (Jessica) knew the digital signing was down at the time of signing but insisted the paper copies were the same, which was clearly false. After calling ... Read More DealerRater - Jul 10, 2024
My Spouse and I visited Kearny Mesa Kia over the weekend to see the 2024 EV9. Our current EV is up for lease return later this year, and we wanted to check out our options from different automakers. When we parked, Ross, the Sales Manager, was out in front of the dealership, and when we told him why we were there, he immediately called Modar to have him come to show us the EV9s they had available on the lot. Modar was very helpful in answering our questions, professional, and in no way was he ever pushy during our visit. ... Read More DealerRater - Jun 19, 2024
Excellent experience. I was shopping for a used car with low mileage. Did a lot of research. I found a vehicle advertised on the website but located at another location. Jakob picked up the vehicle and brought it to the lot for my test drive. No high pressure sales, we negotiated a good price. My expectation was to wrap up the paperwork in 90 minutes. Jessica met my expectation. It was a pleasure doing business with Jakob, Jessica and the Kearny Mesa Kia team. Thank you!
This has got to be the worst customer service experience Iāve ever had. First off attitude from Sasa when I asked her a question about the service manager availability, then my new advisor lies to me saying the phones were down for a week - so this is why they donāt return messages? Iāve been calling for months.
The service advisor assigned to me in April, left this dealership and apparently nobody took the time to follow up on her clients. I have been calling the service department for months (over 12 times) leaving message after message and ... Read More DealerRater - Aug 17, 2023
Don, our salesperson was courjal and informative. The handoff to the finance team was horrible. They finance team tried to add unwanted items. We discussed with them the financing and terms another dealer had provided. We were told the other dealer was lying and the pricing was false. I was told they would bait and switch, as this is what he would do to get a customer in the door. Avoid this dealership at all costs
Beware of overcharging in finance dept manny adds on items not requested in order to boost profits
Service Department is almost impossible to get ahold to. I have been calling and leaving messages for a week for my service advisor to contact me back. I understand that we all get busy in our work days and that they have A LOT of vehicles that come through this service center, but you still need to return calls of your clients. Unfortunately I no longer live in the area, otherwise I would go to the dealership myself. This is not the way you should treat your clients to give them a good feeling about trusting vehicle to. These are ... Read More DealerRater - Jun 16, 2023
My wife had a 12:30 appointment. 3 and a half hours later sheās still there waiting for an oil change. Poor isnāt the word Iām thinking of!
In the end, this was one of my best car buying experience yet! Thank you to Steven, Darius, Alex and Truman! They bent over backwards to be certain my car buying adventure was all it could be. Iām about to take a very long road trip and decided to buy a 2019 Mini Cooper that wound up not having the features I felt I needed for the journey. Instead of dismissing me and my concerns, they turned what could have been a real issue into a wonderful outcome. They clearly understand the importance of earning a clientās future business ... Read More DealerRater - Jun 26, 2022
My first car buying experience couldn't have gone worse... I do NOT recommend Kearny Mesa Kia and Ford. First off, I had a car to trade in, Eric the salesman told me they would give me $3,500 for it. I was happy with that. Later when signing the papers, I noticed it said $3,000 instead of $3,500 for my trade-in. Eric didn't say anything about a change, he probably figured I wouldn't notice. After reading several other reviews it seems like this is a common occurrence where they tell you one price for your trade in but the papers say ... Read More DealerRater - Apr 1, 2022
Poor customer service, disorganized, indifferent and unresponsive PLUS I don't feel they deal with customers in good faith. Based on my experience not only will I not use them for repairs, but I will never buy a KIA or Ford from them and most likely from any other KIA or Ford dealer. I've owned Toyotas for 20-30 years and have never once had such problems - EVER!
I am very pissed off!!! Today I went in for a simple recall for a SC197 HECU/ABS module. But when I left KIA Mesa my check engine light turned on while driving home and they close at 5pm so no time to turn around to the dealership! My car was perfectly fine before my service today and now my freaking engine light is on, I'm heading back Monday and I hope they don't charge for something they made a mistake on!!!!
LOUSY the worst, horrible customer services. I have been trying for almost 1 year to have an issue resolved. Have yet to receive a call back. Thought they had all died of the Rona but still advertising so unfortunately that's not the reason for poor customer service. 100% sucks to be a customer at this dealership.
This was the worst experience ever! I was treated very badly , there was a lot of xenophobia from a guy Michael from finance. The salesguy KJ seemed friendly at first and totally rushed to sell me the car without showing me numbers or anything. I didnāt approve of running my credit a bunch of times, I didnāt want to buy a car that exact date , I was just looking for options of what car I liked and how much was it. They didnāt respect when I said I needed to think over it and talk with my ... Read More DealerRater - Sep 15, 2020
there are many people employed at this site, but not much useful happening. My car was there all day for a simple part replacement, but didn't get fixed. Upon further questioning, I got the impression that they weren't clear what the problem was or how to fix it. Nonetheless, it took a long time to figure this out and get my car back... not fixed
I came I looking for a new hybrid and was considering several makes. Tach was very helpful and assisted me making a very informed decision and got me a great payment as well. Thanks Tach
Are you searching for a reliable Kia dealership in San Diego? When youāre looking for the perfect new Kia in San Diego, CA, or a pre-owned Kia for sale, be sure to visit Kearny Mesa Kia! With so many new and pre-owned cars to choose from like the Kia Forte, Kia K5, or the new Kia Sportage, youāre sure to find something thatās perfect for you. Be sure youāre never spending more on a new Kia than you have to by checking out our specials, and learn more about which Kia car financing plan is best for you!
When itās time to bring your car in for service, our service center will get the job done right. With our specials on Kia service in San Diego, youāll always know youāre getting the best deal on the work you need.Ā We look forward to working with you soon, so if you have any questions, contact Kearny Mesa Kia today. Don’t just settle for any shop that pops up when you search for a “Kia dealership near me.” Trust the team at Kearny Mesa Kia! We want to be your preferred Kia dealership, and we will work hard to earn your business.
Why choose a new Kia in San Diego County? There are plenty of reasons to drive a new Kia in San Diego. The brand has built a reputation for dependable and affordable vehicles that are packed to the brim with comfort and convenience features. You spend a huge chunk of time driving every year, so it’s essential for you to choose the perfect new Kia car, crossover, or SUV to suit your lifestyle, personality, and budget. We will proudly work with you closely, regardless of budget or credit. Make us your preferred Kia dealership today.
We are also the Kia dealership SoCal drivers trust for all of their vehicle repair and maintenance needs. Why choose our car dealership in San Diego? Whether you require an oil change or need to repair a fender bender, Kearny Mesa Kia is your one-stop shop for all things Kia maintenance. At our Kia dealership service center, all of our technicians are factory-trained and certified, and we only use genuine OEM parts. What does that mean for you? It means your repairs will get done right the first time, on time, and last for years to come. You can trust our team of experts at the Kearny Mesa Kia repair center!
Why else should we be your go-to Kia dealership near San Diego? We are a car dealership in San Diego that truly puts the customer first. We’re trusted among local Kia dealerships because we offer tailored service for every customer. In fact, our team speaks many languages, including Laotian, German, Arabic, Farsi, Spanish, Italian, and Japanese! We’re an all-inclusive dealership that’s ready to help drivers into the perfect car, crossover, or SUV for their daily drives. See what sets our Kia dealership apart today.
Whether you’re looking for a new Kia, a pre-owned model in pristine condition, or want to take advantage of our service coupons, we’re here to help! Be sure to contact us with any questions you have for our team. We look forward to becoming your preferred Kia dealership.
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